Effective communication is the glue that holds an organisation together. It allows for management to express goals, involve and motivate employees, and for important know-how to be shared. While every organisation will have its own unique communication channels and culture, these five tips can assist any business achieve better day-to-day communication.
1. Organising Workplace Layout
The layout of your workplace can impede or support communication. While technology can ameliorate the effects of a physically dispersed team, effective workplace design, such as the use of work hubs in open plan offices, can help managers communicate with a large number of staff quickly. For workstation design, suppliers of office furniture in Sydney and elsewhere will be able to assist you with making a suitable choice.
Teams that work together closely may operate best when they have well-designed hubs and workstations that allow them to form, disperse, and regroup quickly. Great workplace layout won’t only enhance communication, it can improve space efficiency, employee productivity, and allow for better supervision.
2. Designing Workstations
Workstations can be designed to facilitate communication in a few ways. Workstations with plenty of storage space helps reduce clutter, allowing employees to work more effectively and access telephony devices more quickly.
Workstations can also be designed to allow quick physical access to other members of the team. The choice ofpartitionand the positioning of the workstation itself can both boost communication with other staff members in physical proximity.
When designed effectively, staff may not even need to leave their chairs to consult with other team members close by. Suppliers ofoffice chairs in Sydneycan assist businesses with creating appropriate workstations and chairs.
3. Communicating Regularly and Effectively
Organisations need to ensure that messages are unambiguous and adequately sent to all relevant staff. For mobile and geographically dispersed staff businesses may need to make extra effort to ensure that communication channels are open with these other team members.
Good general tips for initiating effective communication include:
Providing complete information.Sometimes it’s easy to forget what the other person hasn’t been told yet. It’s important to ensure that all necessary information is provide with each communication for them to complete the job.
Using verbal and non-verbal information consistently.It’s important to act and speak consistently. Non-verbal and verbal communications should be in agreement.
Listen.In meetings, it’s important for everyone to have a chance to be heard. To share information effectively in the workplace, good listening is required.
Active listening.Active listening involves the use of questions to confirm the message. This allows the other person to clear up any misunderstandings and to clarify their point.
4. Asynchronous Mediums
Effective communication can boost time efficiency as well as productivity. For example, encouraging email, voice mail, or other time-delayed mediums can be effective for very detailed information or non-urgent communications. Rather than spending a lot of time going over the key points, staff members can find out what they need to know when they have time to go over the details.
5. Synchronous Mediums
At other times it’s necessary to set up synchronous communication events to allow for real-time two way discussions. Whether it’s a phone call, conference call, or real-time chat, synchronous mediums can help you clarify points quickly and come to a collective decision on particular issues.